Refund Policy

At Gale Cleaning Co., we take pride in the quality of our work and want every client to feel confident in the service they receive.

Because cleaning services are labor-based and completed at the time of service, payments are generally non-refundable once a cleaning has been completed. If you are unhappy with any part of your service, please contact us within 24 hours of the completed cleaning so we have the opportunity to review the concern and make it right.

When appropriate, Gale Cleaning Co. may return to address any areas that were included in the original scope of service and were reasonably missed or not completed to our standard. Requests for additional work, areas outside the agreed scope, or concerns reported after the 24-hour window may be subject to an additional service charge.

Deposits or booking fees, when required, are non-refundable unless otherwise stated in writing.

Refunds, credits, or adjustments may be issued at the discretion of Gale Cleaning Co. depending on the circumstances.

We appreciate the opportunity to resolve any concerns directly and provide the level of care and attention our clients expect from Gale Cleaning Co.